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Compliance Guide

DORA Ready: An Identity Governance Playbook for Financial Services

Who should read this:
Banks, insurers, payment institutions, fintechs, ICT risk leaders, and operational resilience teams.

Immediate Takeaways

  • Make identity a control layer inside the ICT risk management framework, not a side process.

  • Maintain a register of critical application owners, privileged roles, service accounts, and third-party ICT access.

  • Use access reviews and SoD controls as repeatable evidence for resilience testing.

  • Tie incident playbooks to account compromise, privilege escalation, and third-party access failure scenarios.

Action Plan

  • 30 days: inventory critical ICT services and map privileged access paths.

  • 60 days: automate reviews for critical roles, third parties, and admin groups.

  • 90 days: run tabletop testing and produce board-ready evidence for control effectiveness.

  • Ongoing: monitor orphaned access, toxic combinations, stale privileges, and concentration risk.

Control Checklist

  • Critical ICT access map across employees, contractors, vendors, service accounts, and APIs.

  • Access certification linked to critical or important functions.

  • Third-party access expiry and review tied to the ICT third-party register.

  • Incident runbooks for credential compromise and privileged access abuse.

  • Metrics: review completion, emergency access use, orphaned accounts, privilege drift, and unresolved exceptions.

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