Legal

Astranova Labs Privacy Policy

Version 2

1. Objective

Astranova Labs is committed to protecting personal data entrusted to us by customers, partners, and stakeholders. This policy outlines how we collect, use, disclose, and safeguard personal information to maintain trust and compliance with applicable laws.

2. Scope

This policy applies to all users of Astranova Labs’ website, platforms, and services. It covers personal data voluntarily submitted via forms and governs how such data is processed, stored, and shared.

3. Policy Statement

Astranova Labs values privacy as a cornerstone of trust. We ensure that personal data is collected only when necessary, used responsibly, and safeguarded with appropriate security measures.

4. Information We Collect

Personal information: First Name, Last Name, Company Name, Business Email, Job Title, Phone Number, and Location.

Non-personal information: Astranova Labs does not collect IP addresses, browser details, or operating system information.

5. Use of Information

Personal data is used for:

  • Providing and managing services
  • Responding to inquiries and support requests
  • Sending promotional or informational communications (opt-out available)
  • Complying with legal obligations

6. Sharing of Information

Astranova Labs does not sell, rent, or trade personal data. Information may be shared only with:

  • Service Providers assisting in operations
  • Legal Authorities when required by law
  • Business Transfers in case of mergers or acquisitions

7. Data Security

We implement security measures to protect personal data from unauthorized access, alteration, or disclosure. Users are encouraged to adopt safe online practices. Astranova Labs reserves the right to audit systems to ensure compliance.

8. Third-Party Links

Our website may contain links to external sites. Astranova Labs is not responsible for their privacy practices. Users should review third-party policies before sharing personal data.

9. Rights and Choices

Depending on jurisdiction, users may exercise rights to:

  • Access, update, or delete personal data
  • Object to or restrict processing
  • Opt out of marketing communications
  • Request data portability

Requests can be directed to info@astranovalabs.com.

10. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors. Any such data will be deleted upon discovery.

11. International Data Transfers

Data may be transferred and processed outside India. By using our services, users consent to such transfers.

12. Document Security Classification

Company Internal – Refer to the Data Classification Policy for details.

13. Non-Compliance

Violations of this policy may result in disciplinary action, legal consequences, or termination of services, depending on severity and intent.

14. Responsibilities

The Information Security Officer is responsible for reviewing and approving this policy. Departments and staff must implement relevant sections in their operations.

15. Schedule

This policy will be reviewed annually or upon significant organizational changes.

16. Version History

  • Version 2 – Approved by Vinod Philip, 10 March 2024
  • Version 1 – Initial release

17. Appendix A – Contact Details

Astranova Labs

No. 1383/433, 3rd Floor, 5th Block, 1st Stage, HBR Layout, Service Road, Outer Ring Road, Bengaluru, Karnataka, India 560045

Email: info@astranovalabs.com

Website: www.astranovalabs.com